Amazon Virtual Customer Service Associate Recruitment 2022 – Amazon Work From Home jobs | Amazon India started new recruitment for Virtual Customer Service Associate jobs vacancies. Update by Sarkari Today News
Amazon Virtual Customer Service Associate Recruitment 2022
Organization: Amazon
Post Name: Virtual Customer Service Associate
Apply Mode: Online
Job Location: Across India
Salary:
- Good Salary as per Rules
Who can apply: All India Candidate
Amazon Virtual Customer Service Associate Recruitment 2022 Age limit:
- Minimum Age: 18 years
- Maximum Age: No Limit
Application Fee:
- General / OBC: No Need to Pay
- SC / ST: No Need to Pay
Qualifications Required
- Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
Knowledge and Skills Required:-
Communication Skills:
• Excellent communication skills (written and verbal)
• Ability to communicate correctly and clearly with all customers
• Excellent documentation skills
• Good comprehension skills – ability to clearly understand and state the issues customers present
• Ability to concentrate – follow customers issues without distraction to resolution
• Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently
Computer Knowledge/Skills:
• Ability to use a desktop computer system
• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
• Excellent typing skills
• Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
• Demonstrates an ability to successfully navigate websites
• Demonstrates a proficient knowledge of email applications
• Demonstrates an ability to learn in various media
• Ability to successfully adapt to changes in the work environment
Customer Focus:
• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Maintain regular and reliable attendance, including the daily schedule as assigned
• Flexible with the working schedule; may be expected to work weekends, holidays and events
• Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills:
• Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
• Ability to approach problems logically and rationally
• Action oriented and self-disciplined
• Organized and detail-oriented
• Ability to quickly and effectively prioritize work time in various departments to meet business need
• Ability to maintain composure in highly escalated situations
• Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
Important Links:
Apply Online Click Here
My village khalilpura papra post bamor dist. Tonk.
My name dilram Gurjar my village khalilpura papra post bamor dist Tonk.
My name dilram Gurjar Email address dilramgurjargurjar787887@gmail.com
Hello sir